777b Privacy Policy

1 Introduction

777b is an online casino and sports betting platform operated under the brand name 777b, accessible at 777b.bar. We are committed to protecting the privacy and security of the personal data that players in Bangladesh entrust to us when registering and using our services.

This Policy applies to all personal data we collect through the 777b website, mobile-optimised browser interface, live chat and email support channels, and any other touchpoint through which you interact with 777b. It covers data collected both during the account registration process and throughout your ongoing use of the platform.

We treat all personal data in accordance with applicable data protection principles, including purpose limitation, data minimisation, storage limitation, integrity, confidentiality, and accountability.

2 Data We Collect

2.1 Registration Data

When you create a 777b account, we collect the following information:

• Full legal name — as it appears on your government-issued identification;
• Date of birth — to verify that you meet the 21+ age requirement;
• Residential address — your current address in Bangladesh (city, district, postal code);
• Mobile phone number — used for SMS verification and account security alerts;
• Email address — used for account communications, support correspondence, and (where opted in) promotional messages;
• Username and password — your chosen credentials for logging into the platform (passwords are stored in hashed form and are never readable by 777b staff).

2.2 Identity Verification (KYC) Data

To comply with our Know Your Customer obligations and to protect both you and the platform from fraud, we may request the following documents:

• National ID Card (NID) — issued by the Bangladesh Election Commission;
• Passport — valid, showing your photograph, name, and date of birth;
• Proof of address — a recent utility bill or bank statement (within three months) from a Bangladeshi address;
• Proof of payment method — a screenshot or statement confirming that the bKash, Nagad, Rocket, or Upay account used belongs to you.

2.3 Financial Transaction Data

We record details of all deposits and withdrawal transactions processed through your account, including the payment method used (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank), transaction reference numbers, amounts in BDT (Bangladeshi Taka), timestamps, and transaction status. We do not store full payment account credentials — only the reference identifiers necessary for reconciliation and fraud prevention.

2.4 Gaming Activity Data

We record your gaming and betting activity on the platform, including games played, wagers placed, outcomes, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, dispute resolution, and platform improvement.

2.5 Technical and Device Data

When you access 777b, our servers automatically collect certain technical data, including your IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, time zone (we serve players in Bangladesh Standard Time, UTC+6), and referring URL. This data helps us ensure platform security, detect fraud, and optimise the user experience across devices.

2.6 Communications Data

We retain records of all communications between you and 777b, including live chat transcripts, email correspondence to and from [email protected], and any feedback or complaint submissions. These records are used for quality assurance, dispute resolution, and compliance purposes.

3 How We Collect Data

777b collects personal data through the following channels:

• Directly from you — when you complete the registration form, submit KYC documents, make deposits or withdrawal requests, contact customer support, or participate in promotions;
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies as you interact with the 777b platform;
• From third-party service providers — including identity verification providers who may return data about the authenticity of documents you submit, and payment processors who confirm transaction outcomes;
• From fraud prevention services — third-party databases used to screen for known fraudulent activity, chargebacks, or blacklisted payment methods.

4 How We Use Your Data

We use the personal data we collect for the following specific purposes:

• Account creation and management: Processing your registration, maintaining your account, and providing access to all platform features;
• Identity verification: Confirming that you are who you say you are, that you are 21 years of age or older, and that your payment methods are legitimately yours;
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers;
• Responsible gaming: Monitoring gaming behaviour for signs of problem gambling; enforcing deposit limits, session reminders, and self-exclusion requests; and proactively reaching out to players who may need support;
• Fraud prevention and security: Detecting and preventing unauthorised access, money laundering, bonus abuse, collusion, and other prohibited conduct as defined in our Terms & Conditions;
• Customer support: Responding to enquiries, resolving disputes, and providing assistance via email and live chat;
• Platform improvement: Analysing aggregated, anonymised usage data to improve the design, performance, and game selection of the 777b platform;
• Legal compliance: Meeting applicable legal and regulatory obligations, including record-keeping requirements and responses to lawful requests from authorities;
• Marketing communications: Sending you promotional emails, bonus notifications, and platform updates where you have opted in to receive such communications. You may unsubscribe at any time by contacting [email protected].

5 Legal Basis for Processing

777b processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing is necessary to perform the contract between you and 777b — namely, providing you with a registered account, accepting your deposits, paying out winnings, and delivering the gaming services you have signed up for;
• Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering obligations, age verification requirements, and responses to lawful authority requests;
• Legitimate interests: Processing is necessary for 777b's legitimate interests — such as fraud detection, platform security, and service improvement — where those interests are not overridden by your fundamental rights and freedoms;
• Consent: For marketing communications and optional data uses, we rely on your freely given, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Sharing Your Data

6.1 Payment Processors

To process your deposits and withdrawals, 777b shares the minimum required transaction data with your chosen payment provider. This includes bKash, Nagad, Rocket, Upay, and participating Bangladeshi banks such as Dutch-Bangla Bank, City Bank, and BRAC Bank. Each payment provider is bound by its own privacy policy and applicable financial regulation.

6.2 Identity Verification Providers

Where you submit KYC documents, those documents and your associated registration data may be shared with a third-party identity verification service for authenticity checking. Results are returned to 777b and the documents are processed according to this Policy's retention schedule.

6.3 Game Providers

Third-party game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive a session token and anonymised player identifier to facilitate game loading and result recording. These providers do not receive your full name, payment details, or contact information.

6.4 Fraud Prevention Services

777b may share certain data points (such as IP address, device fingerprint, and payment method reference) with fraud prevention databases to screen for known fraudulent actors. This processing is necessary for the protection of the platform and its legitimate players.

6.5 Legal and Regulatory Disclosure

777b will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, or where 777b reasonably believes that disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.

7 Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. 777b uses cookies and similar tracking technologies (such as web beacons and local storage) to keep the platform functioning correctly, to remember your preferences, and to understand how the platform is used.

7.2 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during an active gaming session and security cookies that protect your account. These cannot be disabled without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred game categories, and display options. Disabling these cookies will not prevent access to the platform but may affect the personalised experience.
• Analytics cookies: Help us understand how players navigate the platform — which pages are visited most, where sessions begin and end, and how features are used. This data is aggregated and anonymised. We use this to improve platform design and game selection.
• Security cookies: Used to detect suspicious login activity, such as access from an unusual IP address or device, and to trigger additional authentication steps where appropriate.

7.3 Managing Cookies

You can control cookie settings through your browser's privacy or settings menu. Note that disabling essential cookies will prevent you from logging into your 777b account. Disabling analytics or functional cookies will not affect your ability to use the core platform.

8 Data Security

777b implements a multi-layered approach to data security, combining technical controls, procedural safeguards, and staff training to protect your personal information against unauthorised access, loss, or misuse.

Technical security measures in place include:

• SSL/TLS encryption on all data in transit between your device and 777b servers;
• Encryption at rest for sensitive data fields, including identity document files and financial transaction records;
• Password hashing using industry-standard one-way algorithms — 777b staff cannot read your password;
• Access controls — only authorised personnel with a documented business need may access personal data, and all access is logged and auditable;
• Intrusion detection systems that continuously monitor for unusual access patterns or potential security breaches;
• Regular security assessments to identify and remediate vulnerabilities before they can be exploited.

In the event of a data breach that materially affects your rights and freedoms, 777b will notify affected players promptly and take all reasonable steps to contain and investigate the incident.

9 Data Retention

777b retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or to meet applicable legal and regulatory obligations. The following retention periods apply:

• Account registration data: Retained for the lifetime of your active account, plus a minimum of five years following account closure to satisfy anti-money laundering record-keeping obligations;
• KYC / identity documents: Retained for the duration of your account activity plus a minimum of five years following account closure, in line with applicable financial compliance requirements;
• Financial transaction records: Retained for a minimum of five years following each transaction, regardless of account status;
• Gaming activity logs: Retained for a minimum of two years from the date of each session, or longer where the data is relevant to an ongoing dispute or investigation;
• Customer support communications: Retained for two years from the date of the most recent communication in each case, unless the case remains open;
• Technical / device data: Retained for up to twelve months from collection, after which it is anonymised or deleted.

When personal data reaches the end of its retention period, it is securely and irreversibly deleted or anonymised in accordance with 777b's data disposal procedures.

10 Your Rights

As a 777b player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected] with your account details and a clear description of your request. We will respond within a reasonable timeframe following verification of your identity.

• Right of access: You have the right to request a copy of the personal data 777b holds about you, along with information about how and why it is processed;
• Right to rectification: If any data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal retention obligations;
• Right to restrict processing: In certain circumstances, you may request that we pause the processing of your personal data while a dispute about its accuracy or lawfulness is resolved;
• Right to data portability: Where processing is based on consent or contractual necessity, you may request a copy of your data in a structured, machine-readable format;
• Right to withdraw consent: Where processing is based on your consent (for example, marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal;
• Right to object: You may object to processing carried out on the basis of legitimate interests where you believe your fundamental rights override those interests.

11 Children's Privacy

The 777b platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account, deposit funds, or use any part of the 777b platform.

If 777b becomes aware that personal data has been collected from a person under 21 years of age, the account will be immediately closed, all funds will be handled in accordance with our responsible gaming procedures, and the personal data will be deleted as promptly as technically possible.

Parents and guardians who believe a minor may have registered on 777b should contact us immediately at [email protected] so that the account can be located and closed without delay.

12 Third-Party Links

The 777b platform may contain references or links to third-party services such as game providers, payment processors, and responsible gaming support organisations. This Privacy Policy applies only to the 777b platform at 777b.bar. Once you leave the 777b platform by following a link to a third-party website or service, that third party's own privacy policy governs the handling of your data.

777b is not responsible for the privacy practices of third-party websites or services and encourages you to review the applicable privacy policy of any third-party service you access.

13 Policy Updates

777b reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Where changes are material, we will notify registered players via their registered email address and/or a prominent notice on the platform at least 7 days before the updated Policy takes effect.

The "Last updated" date at the top of this Policy indicates when the most recent version was published. We encourage you to review this Policy periodically to stay informed about how we protect your personal data. Continued use of the 777b platform after an updated Policy takes effect constitutes your acceptance of the revised terms.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data 777b holds about you, please reach out to our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week
• Language: English
• Response Time: We aim to respond to all privacy-related enquiries within 48 hours (Bangladesh Standard Time, UTC+6)

For all data access, correction, deletion, and portability requests, please include your registered username and mobile number in your email so that we can verify your identity before processing the request.